Refunds to review in the Hub, and guided help in the Tracker

The Hub gathers the refunds still waiting to be disputed so you decide with the order photo in front of you. In the Tracker, you ask for help by picking the problem from a list, with nothing to write.

15 Sept 2026

Issue No. 008 · Tracker 4.49 · Hub 2.3

Tracker

Ask for help by picking the problem, not typing it New

The Help button opens a list of the six most common problems.

  • Some problems are fixed by reloading the app, and you confirm whether it worked.
  • If support is needed, the message already includes your order's context: you don't need to explain it yourself.
The Tracker's help modal with the six most frequent problems, each with its icon
Hub

Review pending refunds one at a time New

The Hub's new home page lists the refunds that couldn't be disputed automatically.

  • You see the order photo with what the AI detected and the ticket beside it.
  • You decide whether you accept the refund or Bronze disputes it.
The Hub review screen: the order photo with the AI detections and the ticket beside it

Nothing for that product yet.