Le Coq improves order management by optimizing delivery.

Le Coq is a bold proposal that immerses its customers in a world of embers and flavor. Its priority is the product: the exact point of the meat, the juiciness of the rotisserie chicken, and recipes with flavors from around the world that leave no one indifferent, all accompanied by great passion.

The challenge

Despite its success, Le Coq faced a key challenge: to reduce incidents in orders, minimize errors, and optimize operations to improve the experience for both its customers and its team.

Implementation of Bronze

Le Coq has incorporated Bronze in 11 of its locations, achieving great coverage in order review. Thanks to our artificial vision technology, the chain has achieved a significant reduction in delivery errors and more efficient control over orders.

Through Bronze Hub, they have successfully managed refund disputes both automatically and manually. This translates to a significant improvement in profitability and a decrease in economic losses.

What they say about us

"Bronze has proven to be a key tool for optimizing our daily work. From the beginning, we have noticed significant improvements. The functionality that highlights in colors if an item is missing in the photo or if everything is correct helps us quickly identify errors and correct them. Additionally, integration with Glovo has represented a great time saver, as once the photo is taken, the order is automatically marked as ready without the need for manual intervention."

Melisa, from Le Coq.

Do you also want to take your restaurant to the next level?

Bronze Tracker helps restaurants reduce errors, minimize refunds, and improve the experience for both customers and the restaurant team.