Deleito becomes a TOP Restaurant on Glovo with the help of Bronze.

Deleito is an innovative chef burger startup that has revolutionized the concept of street food. With a high-quality culinary proposal, it combines fixed restaurants, pop-up locations, and food trucks to bring its product to more people. Since its launch, they have achieved rapid growth and recognition in the sector.

The challenge

With its accelerated growth and presence in multiple sales formats, Deleito faced a key challenge: maintaining efficient operations and ensuring that each order arrived without errors. On platforms like Glovo, the metric of "Products Not Received" and dispute management were an obstacle to achieving greater visibility and access to promotions. They needed a technological solution that would allow them to reduce these errors, prevent fraudulent refunds, and improve their positioning on the platform.

Implementation of Bronze

To improve its operations and optimize its performance on Glovo, Deleito integrated Bronze, achieving an immediate impact. Thanks to AI verification and automated dispute management through Bronze Hub, the metric of "Products Not Received" was minimized. This allowed Deleito to improve its score on the platform, gaining greater visibility, access to promotions, and consequently, an increase in sales.

The use of Tracker Pro prevented orders from being sent with missing products, ensuring a superior customer experience and avoiding economic losses due to improper refunds.

What they say about us

I want to start by expressing my gratitude. We have reviewed all incidents since January 1, 2025, and Glovo has already corrected our metric. Since the only point we did not meet was the metric of 'wrong products', the result is now clear: we have achieved the TOP Restaurant ranking in all our centers.

Gerard Moreno, co-founder of Deleito.

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